General
This page contains the information on the general setting of the WhatsApp Bots
Session Management
Configure settings related to session timeouts and user interactions:
| Setting | Description |
|---|---|
| Session Time Out | Set the duration for session timeout due to user inactivity. |
| User Inactivity Message | Define a message to display when the user is inactive for the specified session timeout duration. |
| Message after Automated Flow Completed | Enter a message to be displayed to the user after they have completed an automated chat flow but session is still active and user sends any messages |
| Restart Chat Flow Triggers | Specify keywords or phrases that, when entered by the user, will restart the chat flow. |
| Live Chat Triggers | Define keywords or phrases that, when entered by the user, will trigger a live chat |
Saving Changes
After configuring session management settings and triggers, click the "Save Changes" button to apply the modifications instantly. Your bot will adhere to the updated session rules and trigger conditions in real-time.