Google Analytics integration with S10U

To integrate your bot with Google Analytics, you'll need to follow these steps:

Use case

Using this Integration you can send your leads details such as Name, email, phone to Google Analytics.

Get the required 3rd party data:
- Visit Google Analytics Developer Documentation to obtain necessary information.
Authenticate your account:
- Enter the required details obtained from the above steps.
- Proceed to authenticate your account credentials.
Mapping the variable:
- Once authenticated, you will see the screen where you can map the chatbot’s answers by end-user to the fields of the Google Analytics system.
- Click on the “Question” dropdown to select the bot questions whose answer you want to store. If you do not see the dropdown here, Type “/” which will list down all the questions.
- Map the same to parameter in the next field. If you do not see the drop down here, Enter the parameter name of your 3rd party system.
- Add a new variable by clicking the “Add Parameter” button from the top right.
- Click the “Save” button to activate your integration.
Test your integration:
- Open your bot, and create a new lead to test your integration. Ensure that your lead is not created earlier.
- Verify if the lead information is correctly sent to Google Analytics.
Disconnect the integration:
- Open the integration page under the bot management by clicking on the 3rd party integrations and then selecting the Google Analytics integration.
- Click on the “Disconnect” button to disconnect.

In order to test the leads, create the chat in incognito tab to avoid cache issues.
Make sure you have proper subscription for the 3rd party to use the APIs.
Please contact the support team in case you further need help.